Lead Ramp Agent-Wake Forest,NC | Hiring
Role Based in Wake Forest
Job Title: Lead Ramp Agent Hiring Organization: Delta Air Lines Worksite: Wake Forest, NC Career Level: Junior / Trainee.
Pay: $27-$34/Hour (approx. $64.6k/Year) Benefits: This role offers a competitive benefits package. Clear growth pathways at our Wake Forest office.
Day-to-Day
This role centers on your professional skills within the Aviation Management space in Wake Forest.
- This Wake Forest-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Delta Air Lines team in Wake Forest, NC is growing.
- Benefit from working in Wake Forest, a key hub for the Aviation Management industry.
Orchestrate the Symphony of the Runway
About Delta Air Lines Operations
Precision, speed, and safety are the pillars of Delta Air Lines' ground operations. We are looking for born leaders to command our ramp teams. The Lead Ramp Agent is a critical supervisory role within our aviation jobs network, bridging the gap between frontline workers and flight deck crews. If you have a commanding presence and a passion for airport jobs, this is your chance to shine.
Job Summary
As the Below-Wing Coordinator, you are the director of the tarmac. You will oversee a dedicated team of ramp agents to execute flawless, on-time aircraft turnarounds. You are responsible for ensuring every bag is loaded according to strict weight and balance calculations, all ground support equipment is staged correctly, and safety protocols are aggressively maintained. You will solve logistical puzzles in real-time under the roar of jet engines.
Leadership Responsibilities
- Team Command: Direct and assign daily duties to ramp service clerks, ensuring optimal staffing and workflow during peak flight banks.
- Weight & Balance Authority: Audit cargo loads against the flight deck’s manifest to guarantee the structural and aerodynamic safety of the aircraft.
- Safety Auditing: Conduct real-time safety observations, ensuring all personnel are wearing PPE, practicing safe lifting, and adhering to strict "circle of safety" equipment rules.
- Crisis Management: Lead the operational recovery during severe weather events or delayed inbound flights, working closely with the control tower and gate agents.
- Mentorship: Train, coach, and elevate new hires, instilling a dominant culture of safety and excellence.
The Delta Advantage (Benefits)
Your leadership is rewarded with a dominant compensation package:
- Premium Lead Pay: Significant hourly overrides for leadership duties.
- Global Flight Privileges: See the world with industry-leading travel benefits for you and your family.
- Comprehensive Healthcare: Premium medical, dental, and vision packages tailored for you.
- Profit Sharing: Share in the success of the world's most profitable airline.
Requirements
- 1 to 3 years of verifiable experience in ramp agent jobs or airline ground handling.
- Proven ability to lead a team in a high-stress, time-sensitive environment.
- Deep understanding of FAA safety regulations and aircraft weight/balance metrics.
Frequently Asked Questions
How much does the Lead Ramp Agent-Wake Forest,NC | Hiring position pay at Delta Air Lines?
This role offers a pay range of $27 - $34. Actual compensation may vary based on experience, base/airport, seniority, and shift at Delta Air Lines in Wake Forest.
Where is this Lead Ramp Agent-Wake Forest,NC | Hiring job based?
This position is based at the airport serving Wake Forest, NC. Delta Air Lines operates at airports across the region, but this specific opening is tied to the Wake Forest base.
Does Delta Air Lines offer flight benefits for this role?
Yes. Delta Air Lines extends flight privileges to employees — free standby travel on the airline's flights and deeply discounted confirmed tickets worldwide — typically for you, your spouse, parents, and eligible children. Benefits start on Day 1 or within the first 30–90 days depending on role.
What are the physical requirements for this Lead Ramp Agent-Wake Forest,NC | Hiring position?
Ramp agents at Delta Air Lines must be able to lift up to 70 lbs repeatedly, work outdoors in all weather conditions, and operate ground support equipment (tugs, belt loaders, pushback tractors). A valid driver's license is required.
What health benefits does Delta Air Lines offer?
Delta Air Lines provides comprehensive benefits including medical, dental, and vision coverage, 401(k) with company match, paid time off, and an employee assistance program. Benefits usually start on Day 1 for full-time employees.
What does a typical shift look like as a Lead Ramp Agent-Wake Forest,NC | Hiring?
A typical shift involves loading and unloading aircraft baggage and cargo, marshalling planes into and out of gates, and servicing aircraft between flights. You'll work in a crew with tight turn times — it's physical, fast-paced work on the tarmac at Wake Forest.
