Ground Operations Agent (Ramp & Cargo)
Your Next Step in Rio Rancho
Flexible Role in Rio Rancho: Ground Operations Agent Employer: Sun Country Airlines (Hiring in Rio Rancho) Location: Rio Rancho, NM Experience: Open to all levels.
Salary: $38k-$55k/Year (approx. $22/Hour) Benefits: Benefits may be available based on employment type. Flexible contract/gig opportunity in Rio Rancho.
Position Scope
Core objectives involve Physical Labor in Airlines, Aviation, Logistics, Cargo Handling, Entry Level, Physical Labor, Operational Support.
- This Rio Rancho-based role is an excellent opportunity for professionals skilled in Physical Labor.
- Our Sun Country Airlines team in Rio Rancho, NM is growing.
- Benefit from working in Rio Rancho, a key hub for the Airlines, Aviation, Logistics, Cargo Handling, Entry Level, Physical Labor, Operational Support industry.
Join Sun Country Airlines in Minneapolis–Saint Paul (MSP) as a Ground Operations Agent. This is not just a passenger airline role; you will be trained in all aspects of our hybrid operation, including 'below-the-wing' support for scheduled passenger flights, VIP charters, and our C5 Amazon cargo operation. This is a physically demanding, 'entry level' job perfect for those who love hands-on work. About Sun Country: We are Minnesota's hometown airline, a unique hybrid carrier with a diverse mission. Our team is our greatest asset, and we foster a culture of 'team collaboration' and getting the job done safely and efficiently. Your Role as a Ground Operations Agent: This is a critical 'operational support' role on the ramp. You will be working outdoors in all-weather (heavy snow, rain, summer heat) to ensure on-time departures. This includes loading baggage for passenger flights ('day shift'), operating de-icing equipment, and handling and sorting packages for our Amazon cargo flights, which often operate during the 'night shift'. Your Day-to-Day: This is a 24/7 role. 'No two days are the same.' You might be marshaling in a passenger 737, then driving a tug to the cargo facility, then de-icing a charter jet. This role requires 100% flexibility for all shifts, including early mornings, 'night shift', and all 'weekend' assignments and holidays. Physical labor is a constant; you must be ableto lift 75 lbs repeatedly. Training & Onboarding: 'No experience' is required. We provide comprehensive paid training on-site at MSP. You will be certified on all ground equipment, including belt loaders, pushback tugs, and de-icers, as well as specific 'cargo handling' procedures. Career & Compensation: Sun Country offers a competitive hourly wage, with an estimated annual base from $38,000 to $55,000 (plus overtime). We offer a strong benefits package including medical/dental/vision, a 401(k), and excellent travel privileges.
Frequently Asked Questions
How much does the Ground Operations Agent position pay at Sun Country Airlines?
This role offers a pay range of $38,000 - $55,000. Actual compensation may vary based on experience, base/airport, seniority, and shift at Sun Country Airlines in Rio Rancho.
Where is this Ground Operations Agent job based?
This position is based at the airport serving Rio Rancho, NM. Sun Country Airlines operates at airports across the region, but this specific opening is tied to the Rio Rancho base.
Do I need prior airline experience for this Ground Operations Agent job?
No prior airline experience is required. Sun Country Airlines provides paid training for new hires. This is an entry-level opportunity open to candidates with customer service, logistics, or related backgrounds.
What are the overnight shift hours for this position?
Overnight airport shifts at Sun Country Airlines in Rio Rancho typically run from approximately 10:00 PM to 6:00 AM, though exact times vary by airline and operation. Overnight roles usually include shift differential pay on top of base rate.
Does Sun Country Airlines offer flight benefits for this role?
Yes. Sun Country Airlines extends flight privileges to employees — free standby travel on the airline's flights and deeply discounted confirmed tickets worldwide — typically for you, your spouse, parents, and eligible children. Benefits start on Day 1 or within the first 30–90 days depending on role.
What are the physical requirements for this Ground Operations Agent position?
Ramp agents at Sun Country Airlines must be able to lift up to 70 lbs repeatedly, work outdoors in all weather conditions, and operate ground support equipment (tugs, belt loaders, pushback tractors). A valid driver's license is required.
