Ground Operations Lead Needed-North Tonawanda Area | Hiring
Role Based in North Tonawanda
Position: Ground Operations Lead (Based in North Tonawanda) Hiring Organization: United Airlines Worksite: North Tonawanda, NY Experience: Entry-Level (Training in North Tonawanda).
Pay: $27-$34/Hour (approx. $64.6k/Year) Benefits: This role offers a competitive benefits package. Impactful work with supportive local leadership.
Responsibilities
Core objectives involve your professional skills in Aviation Management.
- This North Tonawanda-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our United Airlines team in North Tonawanda, NY is growing.
- Benefit from working in North Tonawanda, a key hub for the Aviation Management industry.
Orchestrate the Symphony of the Runway
About United Airlines Operations
Precision, speed, and safety are the pillars of United Airlines' ground operations. We are looking for born leaders to command our ramp teams. The Ground Operations Lead is a critical supervisory role within our aviation jobs network, bridging the gap between frontline workers and flight deck crews. If you have a commanding presence and a passion for airport jobs, this is your chance to shine.
Job Summary
As the Below-Wing Coordinator, you are the director of the tarmac. You will oversee a dedicated team of ramp agents to execute flawless, on-time aircraft turnarounds. You are responsible for ensuring every bag is loaded according to strict weight and balance calculations, all ground support equipment is staged correctly, and safety protocols are aggressively maintained. You will solve logistical puzzles in real-time under the roar of jet engines.
Leadership Responsibilities
- Team Command: Direct and assign daily duties to ramp service clerks, ensuring optimal staffing and workflow during peak flight banks.
- Weight & Balance Authority: Audit cargo loads against the flight deck’s manifest to guarantee the structural and aerodynamic safety of the aircraft.
- Safety Auditing: Conduct real-time safety observations, ensuring all personnel are wearing PPE, practicing safe lifting, and adhering to strict "circle of safety" equipment rules.
- Crisis Management: Lead the operational recovery during severe weather events or delayed inbound flights, working closely with the control tower and gate agents.
- Mentorship: Train, coach, and elevate new hires, instilling a dominant culture of safety and excellence.
The United Advantage (Benefits)
Your leadership is rewarded with a dominant compensation package:
- Premium Lead Pay: Significant hourly overrides for leadership duties.
- Global Flight Privileges: See the world with industry-leading travel benefits for you and your family.
- Comprehensive Healthcare: Premium medical, dental, and vision packages tailored for you.
- Union Representation: Enjoy the stability and backing of a strong union contract.
Requirements
- 1 to 3 years of verifiable experience in ramp agent jobs or airline ground handling.
- Proven ability to lead a team in a high-stress, time-sensitive environment.
- Deep understanding of FAA safety regulations and aircraft weight/balance metrics.
Frequently Asked Questions
How much does the Ground Operations Lead Needed-North Tonawanda Area | Hiring position pay at United Airlines?
This role offers a pay range of $27 - $34. Actual compensation may vary based on experience, base/airport, seniority, and shift at United Airlines in North Tonawanda.
Where is this Ground Operations Lead Needed-North Tonawanda Area | Hiring job based?
This position is based at the airport serving North Tonawanda, NY. United Airlines operates at airports across the region, but this specific opening is tied to the North Tonawanda base.
Do I need prior airline experience for this Ground Operations Lead Needed-North Tonawanda Area | Hiring job?
No prior airline experience is required. United Airlines provides paid training for new hires. This is an entry-level opportunity open to candidates with customer service, logistics, or related backgrounds.
Does United Airlines offer flight benefits for this role?
Yes. United Airlines extends flight privileges to employees — free standby travel on the airline's flights and deeply discounted confirmed tickets worldwide — typically for you, your spouse, parents, and eligible children. Benefits start on Day 1 or within the first 30–90 days depending on role.
What health benefits does United Airlines offer?
United Airlines provides comprehensive benefits including medical, dental, and vision coverage, 401(k) with company match, paid time off, and an employee assistance program. Benefits usually start on Day 1 for full-time employees.
Does United Airlines provide training for new hires?
Yes, United Airlines provides comprehensive paid training for all new hires. This includes FAA/airline safety orientation, equipment operation (where applicable), and role-specific process training.
