Mainline Express Attendant
Role Based in Kentwood
Primary Details
- Employer: Envoy Air (Hiring in Kentwood)
- Position: Mainline Express Attendant (Flexible/Contract, Kentwood)
- Based in: Kentwood, MI (a central Kentwood location)
- This Kentwood-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Envoy Air team in Kentwood, MI is growing.
- Benefit from working in Kentwood, a key hub for the Aviation industry.
Compensation & Benefits
- Pay: $22-$27/Hour (approx. $51k/Year)
- Benefits: This role offers competitive pay.
- Join our Kentwood team for this flexible role.
What You'll Do
- This role centers on your professional skills within the Aviation space in Kentwood.
Your Gateway to Global Aviation
About Envoy Air
Envoy Air is a wholly owned subsidiary of the American Airlines Group, operating as one of the largest regional carriers in the world. We operate an extensive fleet of Embraer aircraft, feeding millions of passengers into the massive American Airlines global network. If you are looking to launch your career with the ultimate goal of mainline flying, our flight attendant jobs provide the most direct, respected, and structured pathway in the airline industry.
Job Summary
As a Mainline Express Attendant, you will deliver the premium service and safety standards expected of a major legacy carrier, but within the fast-paced environment of a regional jet. You will operate multiple flights a day, connecting smaller cities to massive international hubs. You are the safety enforcer, the customer service champion, and the brand ambassador for the world's largest airline network.
Comprehensive Responsibilities
- Mainline Standards Execution: Deliver first-class and economy cabin service that perfectly aligns with American Airlines' elevated standards, ensuring a seamless experience for connecting travelers.
- Safety & Emergency Readiness: Execute strict FAA safety protocols. Monitor carry-on baggage limitations aggressively, ensure passenger compliance, and stand ready to command an evacuation at a moment's notice.
- High-Frequency Operations: Manage the extreme pace of regional flying, conducting rapid cross-seatbelt checks and galley preparation during 30-minute gate turnarounds.
- Conflict & Delay De-escalation: Act as the primary communicator during air traffic delays, utilizing expert hospitality skills to calm anxious passengers worried about missing their international connections.
Exceptional Employee Benefits
- Direct Flow to Mainline: Envoy provides unparalleled internal pathways, interviews, and preferential hiring status for transition into American Airlines mainline operations.
- World-Class Travel: Enjoy the exact same standby flight privileges as American Airlines employees, opening up the entire world to you and your family.
- Total Rewards: Benefit from a robust union contract, excellent medical benefits, and comprehensive retirement plans.
Requirements
- Must be 20 years of age or older with a High School diploma or GED.
- Outstanding stamina and the ability to maintain a positive, professional demeanor through long, multi-flight duty days.
- Ability to pass an intense, multi-week safety training academy and rigorous background checks.
Frequently Asked Questions
How much does the Mainline Express Attendant position pay at Envoy Air?
This role offers a pay range of $22 - $27. Actual compensation may vary based on experience, base/airport, seniority, and shift at Envoy Air in Kentwood.
Where is this Mainline Express Attendant job based?
This position is based at the airport serving Kentwood, MI. Envoy Air operates at airports across the region, but this specific opening is tied to the Kentwood base.
Does Envoy Air offer flight benefits for this role?
Yes. Envoy Air extends flight privileges to employees — free standby travel on the airline's flights and deeply discounted confirmed tickets worldwide — typically for you, your spouse, parents, and eligible children. Benefits start on Day 1 or within the first 30–90 days depending on role.
What health benefits does Envoy Air offer?
Envoy Air provides comprehensive benefits including medical, dental, and vision coverage, 401(k) with company match, paid time off, and an employee assistance program. Benefits usually start on Day 1 for full-time employees.
Does Envoy Air provide training for new hires?
Yes, Envoy Air provides comprehensive paid training for all new hires. This includes FAA/airline safety orientation, equipment operation (where applicable), and role-specific process training.
What's the work environment like at Envoy Air in Kentwood?
Envoy Air's operation at Kentwood runs 24/7, with a fast-paced team environment both airside (tarmac, gates, aircraft) and landside (terminal, offices). Safety culture is central to every role, and crews depend on each other to keep flights on time.
