Ramp Agent (Operations)
Holyoke Role Highlights
Role in Holyoke: Ramp Agent Company: Southwest Airlines Location: Holyoke, MA
Compensation: $17-$24/Hour (approx. $43.5k/Year) Benefits: A comprehensive benefits package is included. Clear growth pathways at our Holyoke office.
Responsibilities
Apply your Physical Fitness skills at our Holyoke location.
- This Holyoke-based role is an excellent opportunity for professionals skilled in Physical Fitness.
- Our Southwest Airlines team in Holyoke, MA is growing.
- Benefit from working in Holyoke, a key hub for the Airlines, Aviation, Logistics, Warehouse, Ground Operations, Manual Labor industry.
Join the Southwest Airlines 'Below the Wing' team as a Ramp Agent. We are seeking reliable, safety-conscious, and physically active individuals to handle the fast-paced demands of our ground operations. This is a vital, non-customer-facing role. Core Responsibilities: This is a physically demanding role in an outdoor environment. You will be responsible for the safe and efficient processing of baggage and cargo, including loading and unloading from aircraft. You will operate ground equipment (tugs, belt loaders), guide aircraft on the ramp (marshalling), and ensure on-time departures. All operations must comply with TSA and company safety regulations. Qualifications & Requirements: 1+ year in logistics, warehouse, or manual labor is preferred. Must be at least 18 years old, have a valid US driver's license, and be legally authorized to work in the US. Must be able to lift up to 70 lbs (32 kg) repeatedly and work in all weather conditions. Work Schedule: This position requires full availability for shift work, as our operations run 24/7. You must be available to work the 'night shift' (overnight) and 'weekend shift' as these are critical times for our operation. Overtime is common. Compensation & Benefits: This role offers a competitive hourly wage, estimated between $19.00 - $27.00 per hour. Benefits include medical/dental/vision insurance, 401(k), paid training, profit sharing, and airline travel privileges.
Frequently Asked Questions
How much does the Ramp Agent position pay at Southwest Airlines?
This role offers a pay range of $17 - $24. Actual compensation may vary based on experience, base/airport, seniority, and shift at Southwest Airlines in Holyoke.
Where is this Ramp Agent job based?
This position is based at the airport serving Holyoke, MA. Southwest Airlines operates at airports across the region, but this specific opening is tied to the Holyoke base.
What are the overnight shift hours for this position?
Overnight airport shifts at Southwest Airlines in Holyoke typically run from approximately 10:00 PM to 6:00 AM, though exact times vary by airline and operation. Overnight roles usually include shift differential pay on top of base rate.
Does Southwest Airlines offer flight benefits for this role?
Yes. Southwest Airlines extends flight privileges to employees — free standby travel on the airline's flights and deeply discounted confirmed tickets worldwide — typically for you, your spouse, parents, and eligible children. Benefits start on Day 1 or within the first 30–90 days depending on role.
What are the physical requirements for this Ramp Agent position?
Ramp agents at Southwest Airlines must be able to lift up to 70 lbs repeatedly, work outdoors in all weather conditions, and operate ground support equipment (tugs, belt loaders, pushback tractors). A valid driver's license is required.
What health benefits does Southwest Airlines offer?
Southwest Airlines provides comprehensive benefits including medical, dental, and vision coverage, 401(k) with company match, paid time off, and an employee assistance program. Benefits usually start on Day 1 for full-time employees.
