Airport Customer Assistance(Aviation)Vacancy in East Lansing | Hiring

Position in East Lansing, MI

Job Title: Airport Customer Assistance (Gig/Contract) Hiring Organization: Spirit Airlines Based in: East Lansing, MI (our main East Lansing branch) Experience: Open to all levels.

Salary: $17-$21/Hour (approx. $23k/Year) Benefits: This role offers competitive pay. Join our East Lansing team for this flexible role.

Responsibilities

Core objectives involve your professional skills in Aviation.

• This East Lansing-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Spirit Airlines team in East Lansing, MI is growing.
• Benefit from working in East Lansing, a key hub for the Aviation industry.

Drive Efficiency and Deliver "More Go"

About Spirit Airlines & The Role

At Spirit Airlines, we are committed to delivering the best value in the sky so our guests can travel further and more frequently. We are seeking a highly driven, sales-oriented, and efficient Part Time Guest Service Agent to join our fast-paced airport operations team. This is a 100% on-site role perfect for individuals seeking part time employment in the aviation sector. You will be the face of our brand in the terminal, expertly navigating high passenger volumes, facilitating ancillary sales, and ensuring our aircraft turn around safely and rapidly.

Real Reviews on the Spirit Experience

Why choose a part time role with an ultra-low-cost carrier? Our team members say it best in recent employer reviews: "Working for Spirit as a part time agent is incredibly fast-paced and rewarding. Because our model focuses on efficiency and ancillary sales, you are always engaged and moving. It’s an entirely on-site role, so the camaraderie among the terminal team is phenomenal. The part time hours are great for students or people looking for a second income, and the flight benefits allow you to travel the hemisphere for practically nothing."

Comprehensive Daily Responsibilities

• Lobby & Ancillary Sales: Command the front ticketing counter. You will efficiently process check-ins while actively driving the sale of ancillary products, such as checked baggage, seat assignments, and priority boarding, which are critical to our business model.
• High-Speed Boarding Operations: Manage the gate area with authority and speed. You will strictly enforce our carry-on baggage policies, process payments for oversized items at the gate, and execute a rapid, organized boarding sequence to protect our tight flight schedules.
• Customer Resolution & De-escalation: Handle high-stress situations with composure. You will act as the primary point of contact during flight delays, resolving guest complaints firmly but politely, and ensuring all company policies are consistently applied.
• Security & Document Verification: Meticulously review international travel documents, passports, and visas to ensure absolute compliance with all international border control mandates before allowing passengers to board.

Valuable Part Time Perks

Spirit Airlines offers highly competitive benefits for our part time workforce:

• Unlimited Travel: Enjoy fantastic standby travel privileges across our expansive network spanning the U.S., Latin America, and the Caribbean.
• Flexible Earning: Excellent base pay combined with shift flexibility, making it an ideal part time opportunity to supplement your income.
• Career Advancement: We are a rapidly growing airline; successful part time agents have clear pathways to full-time leadership and corporate roles.

Requirements

• Must be at least 18 years old with a High School diploma or GED.
• Sales, retail, or high-volume customer service experience is strongly preferred.
• Must be willing to work entirely on-site at the airport terminal (no remote work) across varied part time shifts, including weekends and holidays.
• Ability to confidently handle cash and credit transactions and perform basic math.