Earn Extra Cash:Support Specialist(Council Bluffs)
| Position | Support Specialist |
| Location | Council Bluffs, IA |
| Company | Southwest Airlines |
| Pay Rate | $22.00/hr |
| Job Type | Part-Time |
| Urgency | Last Chance |
Council Bluffs Alert: We are currently seeking a Support Specialist to join our local team. This is an excellent opportunity for anyone looking for part-time work with $22.00/hr potential.
Tags: #CouncilBluffsJobs #PartTime #CustomerService #Support
Join the Southwest Airlines ground team! We are seeking a friendly, high-energy Customer Service Agent to provide legendary hospitality to our customers at the ticket counter, gates, and baggage service office. Core Responsibilities: This is a fast-paced, customer-facing role. You will be responsible for checking in customers, issuing boarding passes, tagging and handling baggage, boarding flights, and resolving passenger issues with a 'Servant's Heart'. You are the first and last impression of Southwest's 'LUV' culture for our customers. Qualifications & Requirements: Applicants must be at least 18 years old and legally authorized to work in the US. A High School Diploma or GED is required. 1+ year of customer service experience is strongly preferred. Must be able to stand for long periods and lift baggage up to 70 lbs. Work Schedule: This position requires full flexibility for a shift-based schedule. You must be available to work early 'day time' shifts (e.g., 4:00 AM) for departures, late 'night shift' shifts for arrivals, and be available for 'weekend shift' and holiday assignments as our operation runs 24/7. Compensation & Benefits: This role offers a competitive hourly wage, estimated between $18.00 - $26.00 per hour. Benefits include medical/dental/vision insurance, 401(k), paid training, profit sharing, and travel privileges on Southwest Airlines.
Frequently Asked Questions
How much does the Support Specialist position pay at Southwest Airlines?
This role offers a pay range of $18 - $26. Actual compensation may vary based on experience, base/airport, seniority, and shift at Southwest Airlines in Council Bluffs.
Where is this Support Specialist job based?
This position is based at the airport serving Council Bluffs, IA. Southwest Airlines operates at airports across the region, but this specific opening is tied to the Council Bluffs base.
What are the overnight shift hours for this position?
Overnight airport shifts at Southwest Airlines in Council Bluffs typically run from approximately 10:00 PM to 6:00 AM, though exact times vary by airline and operation. Overnight roles usually include shift differential pay on top of base rate.
Does Southwest Airlines offer flight benefits for this role?
Yes. Southwest Airlines extends flight privileges to employees — free standby travel on the airline's flights and deeply discounted confirmed tickets worldwide — typically for you, your spouse, parents, and eligible children. Benefits start on Day 1 or within the first 30–90 days depending on role.
How many hours per week is this part-time Support Specialist role?
Part-time airport positions at Southwest Airlines typically run 20–32 hours per week across 4–6 hour shifts. Flight benefits often begin on Day 1, and health benefits usually activate at 20–25+ hours per week.
What health benefits does Southwest Airlines offer?
Southwest Airlines provides comprehensive benefits including medical, dental, and vision coverage, 401(k) with company match, paid time off, and an employee assistance program. Benefits usually start on Day 1 for full-time employees.
